Notifications & Preferences
Configure how and when you receive notifications across channels and activity types
Notifications keep you informed about activity in your workspace — mentions, task assignments, state changes, and more. You control which notifications you receive and how they're delivered.
Notification Types
| Type | When it fires |
|---|---|
| Mentioned | Someone @mentions you in a message |
| Assigned Task | A task is assigned to you |
| Task State Changed | A task you're involved with changes state |
| Task Due Soon | A task you're assigned to is approaching its due date |
| New Message | A new message is posted in a channel you follow |
| Credit Alert | Your workspace AI credits are running low |
| Connector Deactivated | A connector loses its connection |
Viewing Notifications
Bell Icon & Flyout
Click the bell icon in the sidebar header (next to the search button) or press Cmd+Shift+U (Ctrl+Shift+U) to open the notification flyout. The flyout shows your most recent unread notifications with a quick link to each source. A badge on the bell shows your unread count.
From the flyout you can:
- Click any notification to navigate directly to the source (message, task, etc.)
- Click Mark all read to clear all unread notifications
- Click View all notifications to open the full notifications page
Notifications Page
The full notifications page provides filtering to focus on what matters:
- All — Every notification
- Unread — Only notifications you haven't read yet
- Mentions — Only @mention notifications
- Tasks — Task assignments, state changes, and due date reminders
Dashboard Alerts
Unread notifications also appear as an Alerts section on the workspace overview dashboard, giving you a quick summary without opening the flyout.
Reading Notifications
Click a notification to mark it as read and navigate to the relevant item (message, task, or resource). Unread notifications have a visual indicator.
Notification Preferences
Navigate to Settings > Notifications to configure your preferences. You can control notifications at two levels:
Per-Type Settings
For each notification type (mentioned, assigned task, etc.), choose which delivery channels are active:
- In-App — Toast notification and bell icon badge (enabled by default)
- Email — Email notification to your account email
- Push — Browser push notification (requires browser permission)
Per-Channel Settings
Override notification settings for specific channels. For example:
- Mute a noisy channel while keeping mentions active
- Enable push notifications only for critical channels
- Disable new message notifications for low-priority channels
Default Behavior
If no preference is explicitly set for a type or channel, notifications are enabled by default for in-app delivery.
How Agents Trigger Notifications
AI agents can trigger notifications through their actions:
- @Mentioning you — If an agent mentions you in a response, you get a "mentioned" notification
- Assigning tasks — If an agent creates a task and assigns it to you, you get an "assigned task" notification
- State changes — If an agent updates a task's state, relevant people get "task state changed" notifications
This means agent activity flows through the same notification system as human activity — no separate inbox to check.
Real-Time Delivery
Notifications are delivered in real-time:
- In-app toasts appear immediately in the corner of your screen
- Bell icon badge updates the unread count instantly
- Dashboard alerts surface unread notifications on the workspace overview
- Mobile receives updates in real-time when the app is open
Tips
- Use channel-level overrides — Keep global notifications on, but mute specific high-traffic channels
- Enable push for critical channels — Browser push ensures you don't miss urgent notifications
- Check the tasks filter — When catching up, filter to "Tasks" to see assignments and state changes first
- Mention notifications are always valuable — Keep "Mentioned" notifications enabled across all channels; these are direct requests for your attention